Get in Touch With Us
Kerbop compares and ranks online poker sites for US players, and this page is where you reach the people behind that research. If you have a question about one of our reviews, spotted something that needs updating, or want to tell us how a site actually played out for you, this is the place to say so.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a real person will read your message — we don't run auto-replies in place of an actual response. Include a short summary of what your message is about (a specific poker site, a bonus term, a factual correction) so it reaches the right person without back-and-forth.
We aim to reply within a couple of working days. During busier periods, such as around major online series announcements, it may take a little longer.
What People Usually Write to Us About
- Questions about a specific poker site — traffic, rake, deposit methods, mobile apps, or anything else covered in our reviews of sites like Coinpoker, Bovada, Ignition, or the others we rank.
- Bonus and promotion terms — if a welcome offer, deposit match, or wagering requirement on one of our pages looks unclear or has changed, tell us. Operators update terms regularly and we rely on reader reports to help keep listings current.
- Corrections — licensing status, editorial ratings, or any detail that looks out of date. We fact-check our content and take accuracy seriously, but poker sites change their offerings often.
- Site suggestions — if there's a poker room or app you'd like us to look into for a future review, let us know what you're after: cash game traffic, MTT schedules, crypto deposits, or something else.
- Partnership or media enquiries — if you represent a poker operator or a relevant organization and want to discuss working with us, introduce yourself and outline what you have in mind.
How Our Reviews Work
Our rankings on kerbop.com are built from research into publicly available information on each operator — traffic and player pool indicators, game variety across cash games, tournaments, Sit & Gos and Spin & Go formats, rake and rakeback structures, deposit and withdrawal methods, mobile app quality, and welcome bonus terms. Editorial ratings reflect that research, not customer reviews, and no site can pay for a higher position — commercial relationships with operators do not decide rankings. If you think we've gotten a factual detail wrong on any review, that's exactly the kind of message we want to receive.
A Note on Commercial Relationships
Best Online Poker Sites may earn a commission when readers sign up with a poker site through links on this site. That doesn't change how sites are researched or ranked, and it costs you nothing extra. If you have questions about how a specific link or offer works, ask us directly rather than assuming.
If You're Worried About Your Own Play or Someone Else's
If you or someone you know is struggling with gambling, please mention it in your message, and we'll point you towards further support. You can also contact the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independently of contacting us. Online poker for real money is legal only in certain regulated states and is restricted to players aged 21 and over (18 in a small number of states) — nothing on this site is intended for anyone under that age, and no one should treat poker as a way to solve financial difficulties.
Before You Write In
A few things help us help you faster:
- Name the specific site or page you're asking about.
- Include screenshots or details if you're flagging an outdated bonus term or licensing claim.
- Let us know if you're asking as a player based in a particular state, since availability varies across the US.
If your question is about a poker site not covered on this page, check whether it appears elsewhere on kerbop.com first — for related reading, our page on trusted non-GamStop casinos in the UK covers a different market entirely, but shows the kind of detail we go into on every review.
Thanks for taking the time to reach out. Whether it's a correction, a question, or feedback on your own experience with a site we've reviewed, we read every message and use it to keep Best Online Poker Sites accurate and useful.